A few weeks ago I received a distraught call from a client who had recently received his newly minted professional resume.
At the conclusion of the resume writing process, this smart, capable professional felt equipped, empowered to proactively tackle his job search. But just days later, he was feeling defeated and unsure.
You see, he had sent his resume to someone he knew, and that person had provided some well-meaning pointers on ways that the resume could be improved.
None of the suggestions she provided would make him more likely to get hired. In fact, many would attract the wrong kind of job fit. But here he was, feeling like he was back to the drawing board.
Often times when job seekers come to me to learn about having their resume written, I tell them, “Your resume is not your problem.”
Yes, a professionally written resume is likely to be more effective than what you wrote yourself.
Yes, a resume is an important tool in your job search toolkit.
But your resume is not the end all and be all of your job search.
Here’s the secret to finding a job: ACTION.
When you should NOT offer resume advice
If you work in HR, recruiting, or management, you’ve likely been asked dozens of times to review resumes for friends, relatives and distant acquaintances. Don’t break out your red pen just yet — if any of the following are true, your advice could do more harm than good.
- When you haven’t been asked for it. You’d think that coaches helping people with job search would be just about out of business with all of the free, high quality job search advice out there. WRONGO. Job seekers are swimming in information, much of it conflicting, about what is the right way to look for a job. And constant feedback from peers, friends and family can make them feel less capable — as if everyone else in the world knows the right way to look for a job, and they’re just not putting the pieces together. If you haven’t been asked to review someone’s resume, think twice before offering an opinion.
- When the suggestions you have to offer could fall under the category “personal preference.” If your company prefers to see no bullet points, that information is only helpful if the candidate is applying with your company. At some point, a candidate needs to stop futzing with the resume and focus instead on applying to jobs and networking their tush off. Minor points likely won’t improve their success rate, but could keep them from focusing on the real work of job search — connecting with employers.
- When you don’t know the person’s professional goals. Each resume should be customized for not only a person’s professional background, but also their target companies and positions. This may mean leaving certain responsibilities off their resume entirely, or enhancing areas that may seem less relevant. (One client never, ever wanted to work with Sarbannes-Oxley again. Even though this skillset could open doors for her, if they’re doors she won’t walk through, what value does it have?) Always make sure you know what they’re trying to achieve before sharing how you think they can achieve it.
- When they’re really asking for something else. Many times, your friend doesn’t need resume advice — they need reassurance and support. So before offering feedback, ask yourself what will really serve them — another piece of advice, or praise, support and reinforcement of their impending success? Make the right call and you’ll be doing them, and your relationship, a big favor.
photo credit: brainware3000
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{ 7 comments… read them below or add one }
Really interesting point. I so often hear from people who are ready to pull their hair out because they’ve received so much conflicting advice about their resumes — and I would estimate that 95% of it comes down to things that are personal preferences.
Alison: My experience as well. And so many of those people end up less likely to send their resume out because they’re suddenly unsure that it’s “right.” There really is no right — more people need to shoot for “right enough” and move to getting it in front of the “right people” “right now.” Thanks for the thoughts!
Kristi,
Excellent post! It’s nice to see someone lay it all out there for everyone to see. I have friends and co-workers that come to me from time to time for resume advice. The first words out of my mouth: “Comments and critique are objective. Some things may be preference. Please take my advice with a grain of salt!”
I’m always happy to help, but tell them up front that I’m not a professional resume writer. There are people out there that can help them with this. I can offer my insight, but encourage them to connect with others for a 2nd and 3rd opinion.
You said it best: before you get out the red pen and tear their resume apart, find out exactly what they’re wanting from you. It could simply be that they’re asking for your support, not your critique.
Keep up the great work, Kristi!
Kirk Baumann
Kirk: Thanks for the note! And certainly I don’t advocate turning people away who need help. It’s a competitive marketplace, and stronger tools make for stronger candidates. The question is balance, between communicating good information, and getting mired in the details. Great to hear your experience!
Kristi, just getting acquainted with your work and enjoy what I see. Great advice for the well meaning friend/colleague who wants to help. Would be interested if you have done a similar post focused on the insecure job seeker who needs so much encouragement/praise that he/she asks everyone for advice after using the resources of a good coach. I work with a lot of individuals in the health care industry and that kind of behavior is akin to the patient who always goes for a second, third, fourth… opinion.
Suzanne: What you’ve seen is really common, regardless of field. Analysis paralysis can get in the way of progress and success. I did a post based on a Seth Godin video a while ago about the Lizard Brain and why getting all this doubt and questioning out of the way on the front end is a very good thing. You can see that here: The First Step to Confidence: Thrash at the Beginning
Thanks for sharing your perspective!
Its a great information. thanks for sharing with us